Fees and Polices

ASpire wellness clinic

Fees

COMPLETION OF ANY CLIENT REQUESTED CORRESPONDENCE: (e.g. schools, legal, CPS, court support, probation, character reference, family court etc.) fees apply.
COURT APPEARANCES: Depends on the type of case, fees are to be paid in advance

Contact Us

Payment Policy

MEDICARE & MEDI-CAL ARE NOT ACCEPTED

We proudly accept various insurance providers to ensure you can access the necessary care.

INSURANCE WE ACCEPT:

  • AETNA
  • ANTHEM BLUE CROSS CALIFORNIA
  • ANTHEM EAP – BANK OF AMERICA (IN CALIFORNIA)
  • BLUE SHIELD OF CALIFORNIA
  • CIGNA
  • OSCAR HEALTH
  • OXFORD 
  • QUEST BEHAVIORAL HEALTH
  • UNITED HEALTHCARE

Aspire Wellness Clinic requires all clients to carry a credit card authorization on file to cover sessions and missed session fees. Payment is expected at the time that services are rendered via payment method on file. This is addressed at the initial consultation in order to facilitate maximum focus on therapy for the regular therapy session times.

We accept Cash, Debit, AMEX, Visa, Master Card,  Discover & Health Care Savings Accounts (HCA’s). If requested, paid invoices with diagnostic codes or session details will be provided to client for submission to your insurance company.

Cancellation Policy

When appointments are made, this time is reserved especially for the client. In order to offer the highest quality of therapy, regular attendance is crucial. We cannot reserve therapy time for clients who do not maintain consistent attendance.

Cancellations must be made by phone or text 48 business hours prior to the scheduled appointment to avoid the full session fee. Since alternative bookings with other clients are unlikely within this time frame, you will be charged the full session for a missed appointment or a late cancellation.

If unusual circumstances have arisen (ie true medical emergency, death in the family, or accident), please discuss this with the therapist and it will be dealt with on a case-by-case basis.

As an alternative to a cancellation, we can conduct a tele-therapy session over the phone during your scheduled time slot.

Additionally, we understand that situations do arise. In SOME cases, if we are able to find a mutually agreed upon time to reschedule within the same week, the fee may not be assessed. This is a case-by-case basis.